Pop-up shops are becoming increasingly popular in the UK, with more and more e-commerce and brick-and-mortar stores opening them. Common types of pop-ups include fashion and footwear, candles and holiday gifts, beauty, and more. But what exactly are pop-up shops, and why are they so trendy these days? In this blog post, we’ll explain pop-ups, their benefits, and when retailers should consider opening one.
What is a pop-up shop?
Pop-up shops are temporary retail spaces set up in popular locations, typically for short periods ranging from 3 to 14 days. Both brick-and-mortar and e-commerce retailers use pop-up shops to boost customer engagement, raise brand awareness, and drive sales.
Pop-up shops generate up to $80 billion in annual revenue, and projections suggest that market value will exceed $95 billion by 2025. Common types of pop-ups include fashion, cosmetics, footwear, seasonal gifts, and more.
Retailers often use pop-up shops to test new markets and concepts on a smaller scale and with lower costs before launching full-size stores or products. Additionally, e-commerce retailers use pop-ups to connect with customers who prefer shopping in physical stores or want to try products before purchasing online.
Why Are pop-up shops so trendy and successful?
New locations, new impressions
From a consumer’s perspective, pop-up shops are fresh, fun, engaging, and interactive. Even if people aren’t immediately interested in the products being sold, they often stop by just because it’s something new in the area. Pop-up shops often stand out with their unique designs or memorable experiences, making them hard to resist. As Kevin Costner said, “You have to make it great. You have to make it an experience. And it must be memorable.”
Sense of urgency; they’re limited
Pop-up shops create a sense of urgency for customers because they know these shops won’t be around for long. This often leads to quicker purchase decisions compared to regular stores, where customers might take their time thinking it over or planning to come back later.
Convenient shopping
Pop-up shops usually appear in high-traffic areas, bringing the brand and products directly to where customers are. This creates a convenient shopping experience, especially during busy times like the holiday season. For example, gift pop-ups make it easy for shoppers to find and buy gifts right where they’re already shopping.
Opportunity to engage with e-commerce brands in real life
While some customers have fully embraced online shopping, others are still hesitant, especially when they’re unsure if a product will meet their needs. Some shoppers simply prefer to make a purchase and take it home immediately rather than waiting for delivery.
Pop-up shops give these customers the chance to see, test, and buy products that are usually available only online. This not only helps close the sale on the spot but also builds trust with customers who might start purchasing from the brand online as well.
What are the benefits of pop-up shops?
Pop-up shops offer businesses a unique opportunity to gain value that can be harder to achieve in a regular brick-and-mortar setting.
Test new environments and products
Retailers looking to explore new areas and reach different audiences can start with a pop-up shop to test their potential for success in a particular location. For example, a retail brand considering opening a store in a specific mall or neighborhood can first set up a pop-up to gauge demand. This approach helps them determine whether there’s strong interest in their products or if challenges like high competition or slow foot traffic might make it unprofitable to open a permanent store.
Sell leftover stock
Pop-up shops differ from regular stores, allowing retailers to offer a unique selection and quantity of products. For instance, a brand might choose to feature just one collection or even a single product. Therefore, pop-up shops provide a great opportunity to sell overstock or leftover items at a convenient price, helping to clear inventory without cluttering other stores.
Less commitment and more flexibility
Pop-up shops offer more flexibility than traditional stores, allowing businesses to experiment with different approaches and locations, and quickly adapt based on customer feedback. Since pop-ups are usually short-term, there’s no long-term commitment if the venture isn’t as successful as hoped.
Lower expenses
Pop-up shops are cost-effective, enabling retailers to enter new locations and markets with lower expenses for rent, design, and construction. When executed well, this can help the brand increase revenue without the financial burden of a full-scale store.
Increase awareness
Pop-up shops are trendy and create buzz, often attracting media coverage and public attention. This can significantly boost brand awareness, driving more traffic to the brand’s website and permanent stores—even from people who don’t visit the pop-up itself.
When should you consider starting a pop-up shop?
Here are a few suggestions:
Launching a new product
If you’re launching a new product, a pop-up shop can be highly beneficial. It can boost brand awareness at a crucial time, bringing the product directly to consumers rather than waiting for them to come to you. This can lead to increased engagement and excitement around the new offering.
E-commerce retailers looking to expand their customer base
If you’re an e-commerce retailer aiming to grow your customer base, a pop-up shop could be a great way to do it. By giving potential customers a chance to explore your brand in person, you can build trust, increase brand awareness, and attract new clients.
Testing new audiences and locations
If you’re considering expanding into new areas, locations, or markets, opening a pop-up shop for a limited time can be a smart move. It allows you to test the waters before making a bigger investment in a full-size retail store.
Increasing brand awareness and driving Sales
Any retailer looking to boost brand awareness, drive sales, and enhance their reputation should consider trying pop-up shops. Pairing a pop-up with events can further increase engagement. For example, opening a holiday pop-up during the festive season, celebrating your brand’s milestones with special offers, or launching a new product can help elevate your retail business to new heights.
To sum up, pop-up shops offer a dynamic and flexible way for retailers to engage with customers, test new markets, and boost brand awareness. Whether you’re launching a new product, expanding your e-commerce presence, or simply looking to increase sales, a pop-up shop can provide the perfect opportunity to connect with your audience in a fresh and exciting way. By carefully considering the timing and location, retailers can maximize the impact of pop-up shops and take their business to the next level.